Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services. This may include:

A. Personal Information:

When you make a purchase or attempt to do so, we collect personal information, including:

  • Your name
  • Shipping and billing address
  • Payment information (credit card details, PayPal, etc.)
  • Email address
  • Phone number

B. Automatically Collected Information:

When you visit LumiNest, we automatically collect certain information, including:

  • Your IP address
  • Browser type and version
  • Time zone setting
  • Cookies and data about your interaction with our site (e.g., the pages you view, how you interact with the content).

C. Cookies:

Cookies are small files stored on your device that help us understand your preferences and enhance your experience on our site. You can disable cookies in your browser settings, but this may limit some functionality of our website.

2. How We Use Your Information

We use the information we collect in the following ways:

A. To Process and Fulfill Orders:

  • To process transactions, ship products, and send order confirmations and receipts.
  • To communicate with you about your order or customer service inquiries.

B. For Marketing and Personalization:

  • To send you marketing communications, special offers, or newsletters if you’ve opted in to receive them.
  • To personalize your experience on our website, including showing products and content relevant to your preferences.

C. To Improve Our Website:

  • To analyze how customers interact with LumiNest, allowing us to improve our website, products, and services.

D. Legal Compliance and Risk Management:

  • To comply with legal obligations, such as tax reporting.
  • To detect and prevent fraud or security breaches.

3. Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your data with trusted third parties to provide our services:

  • Service Providers: We work with shipping companies, payment processors, and marketing platforms to fulfill orders, process payments, and run marketing campaigns.
  • Legal Obligations: We may disclose personal information if required by law, in response to a legal request, or to protect LumiNest’s legal rights.
  • Business Transfers: If LumiNest is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

4. Data Security

We take the security of your personal information seriously. LumiNest employs technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, update, or delete your personal information in certain circumstances. These include:

  • Accessing Your Data: You may request a copy of the personal information we hold about you by contacting us at [your email/contact info].
  • Updating Your Data: You can update or correct your personal details by logging into your account or contacting us directly.
  • Deleting Your Data: You may request that we delete your personal data, subject to legal or contractual obligations that require us to retain it.

6. Third-Party Services

LumiNest may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We recommend reviewing the privacy policies of any third-party service before providing any personal information.

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. This includes retaining your data for accounting, legal, or fraud prevention purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Minors

LumiNest does not knowingly collect or solicit personal information from children under the age of 13. If you believe that a child has provided us with personal information, please contact us, and we will take steps to remove the information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: info@lumiease.com